FAQs

Our products are carefully curated to meet the highest standards of quality, effectiveness, and sustainability. We prioritize brands that use clean, natural, and ethically sourced ingredients. We also focus on products backed by scientific research and formulated to deliver exceptional results. We believe in the power of holistic wellness and select products that contribute to overall well-being.

No, we are proud to be a cruelty-free brand. Our products are never tested on animals, and we ensure that our suppliers follow the same ethical standards.

We strive to provide products made from natural and organic ingredients whenever possible. However, it's important to note that some products may contain a combination of natural and scientifically formulated ingredients to deliver optimal results.

Choosing the right product depends on your individual needs and preferences. We offer a "Shop by Need" section on our website, which categorizes products based on specific wellness goals such as stress relief, sleep support, or skincare. Additionally, our knowledgeable team is available to provide personalized recommendations and guidance. Feel free to contact us for assistance in selecting the best products for your unique requirements.

Absolutely. We are committed to sourcing products from reputable brands that prioritize quality, sustainability, and transparency. We thoroughly vet each brand and product before including them in our selection. We prioritize products made with pure and natural ingredients, free from harmful additives or questionable manufacturing practices. Additionally, we regularly review customer feedback and conduct our own testing to ensure continued quality.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we deliver to your location. Please note that international orders may be subject to additional customs fees and import taxes, which are the responsibility of the customer.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your products. We will provide instructions on how to return the items for a refund or exchange, as applicable. Please review our Returns and Refunds page on our website for more details.

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package through the shipping carrier's website. Please note that it may take a few hours for the tracking information to become available after you receive the email.

Our customer support team is here to assist you. You can contact us by email at admin@shopplantia.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours, Monday through Friday.

We occasionally offer promotions, discounts, and exclusive offers to our valued customers. To stay informed about these opportunities, we recommend signing up for our newsletter and following our social media channels. This way, you'll be among the first to know about any upcoming deals or special events.